Privacy Policy

This Privacy Policy was last updated on September 23rd, 2020.

 

At Sawadee Solutions, accessible from https://sawadee-solutions.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains information about what we collect and record, and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect while visiting the Sawadee Solutions website and client area. This policy is not applicable to any information collected offline or via channels other than this website. 

Sawadee Solutions is the operating name of Sawadee Solution Digital Service Co.,Ltd, a registered Thai company.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us on [email protected].


 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. You are not obligated to provide us with any personal information. However, without providing such data, we may not be able to provide you with a complete user experience on our website and/or services. 


 

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We gather information in two ways: when using our website and when using our services.

 

When using our website

Like most websites, Sawadee Solutions collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

Sawadee Solutions' purpose in collecting non-personally identifying information is to better understand how Sawadee Solutions' visitors use its website.

From time to time, Sawadee Solutions may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Sawadee Solutions also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users contacting us via contact forms, email, etc. Sawadee Solutions only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

 

When using our services

When you use our services, we may automatically collect information from your devices, including, without limitation, information, and statistics about your online/offline status, your IP address, Internet service provider, type of browser, hosting environment, web server, your regional and language settings, and software and hardware attributes. 

Our systems may automatically record and store technical information regarding the method and nature of your use of the Services. 


 

How we use and process your information

We use personal data to provide you with a better experience on our website and to provide our services. 

There are two types of personal data that we gather and use: personally-identifying information and aggregated information.

 

Personally-identifying information

Certain visitors to Sawadee Solutions, and clients, may choose to interact with the website in ways that require Sawadee Solutions to gather personally-identifying information. The amount and type of information that Sawadee Solutions gathers depends on the nature of the interaction.

For example, we ask visitors who register for our services to provide their name, phone number, email address, business name, and other relevant information. Those who wish to contact Sawadee Soltuions, we collect their emails, name, and message.

In each case, Sawadee Solutions collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Sawadee Solutions.

Sawadee Solutions does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities or obtaining our services.

 

Aggregated information

Sawadee Solutions may collect statistics about the behavior of visitors to its websites. For instance, Sawadee Solutions may monitor the most popular pages or events on our website using Google Analytics or Facebook Pixel.

Sawadee Solutions may display this information publicly or provide it to others. However, Sawadee Solutions does not disclose personally-identifying information other than as described below.

 

Protection of certain personally-identifying information

Sawadee Solutions discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Sawadee Solutions' behalf or to provide services available at Sawadee Soltutions' website, and (ii) that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Sawadee Solutions' website, you consent to the transfer of such information to them. Sawadee Soltuions will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Sawadee Solutions discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Sawadee Solutions believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sawadee Solutions, third parties or the public at large.

If you are a registered user of the Sawadee Solutions website and have supplied your email address, Sawadee Solutions may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Sawadee Solutions and our products.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

Sawadee Solutions takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


 

Who do we share data with?

As part of the provision of our services and user-experience on the Sawadee Solutions website, our affiliates, trusted business partners, and third-party service providers (including without limitation, the following entities) may have access to your personal data:

  • We use Google Ads, Facebook Ads, Twitter Ads, and LinkedIn Ads to reach our target audience with relevant adverts. We use data to track sales and other business goals. All data is masked and Sawadee Solutions cannot identify any action from a specific client or user. 
  • We use Cloudflare to accelerate and protect our web pages. 
  • We use Facebook Messenger to communicate with users. Each interaction is logged in Facebook Messenger.
  • We use Google Analytics to analyze goals and integrate various data together. 
  • We use PayPal as a payment processor. 
  • We use Google and Facebook to provide easier customer login and registration. 

We require the foregoing parties to process such information in compliance with this Privacy Policy and subject to security and other appropriate confidentiality safeguards. 


 

Use of cookies and web beacons

Like any other website, Sawadee Solutions uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".


 

Children's information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Sawadee Solutions does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


 

Complaints and reports

We regularly review our compliance with this Privacy Policy.

Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of personal data by contacting us as provided above. 

When we receive formal written complaints, we will contact you regarding your concerns. 

We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between the Company and an individual.


 

Security standards

We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal data.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. 

We retain your personal data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.


 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and update you using the same method as when we update our Terms of Service. 

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